AI Assistants You Can Text Like a Contact Are Multiplying
Agents that take requests by iMessage, SMS, WhatsApp and Telegram now range from a $10 billion startup to family planners and travel helpers.
Agents that take requests by iMessage, SMS, WhatsApp and Telegram now range from a $10 billion startup to family planners and travel helpers.
A Ricoh USA survey of 2,017 employees and decision-makers in the U.S. and Canada found 91% of decision-makers confident in AI investments, while 53% of employees say AI creates friction or extra work.
Microsoft research covering 5,000 UK employees and 1,000 senior decision-makers found 84% of leaders, but 41% of employees, confident the UK can become a world-leading AI economy within five years.
At Zoomtopia, Zoom unveiled a Unified Context Layer that connects meetings, chats, documents and outside apps for AI agents, along with ZoomMate Agent Teams and new meeting and governance features.
Research shows most employees save time with AI, but checking and fixing its output wipes out a large share of the gain.
A survey of 2,000 knowledge workers finds 74% work on a typical Sunday, as AI lifts both productivity and expectations of daily output.